CONTACT US

At Luxeneon, we are dedicated to providing excellent customer service. If you have any questions, concerns, or need assistance, we are here to help. You can contact us through the methods below:

Customer Support

Email: support@luxeneon.shop
For all inquiries, product support, or order-related issues, please reach out to us via email. Our support team is available to respond to your questions within 24-48 hours 9:00 AM – 5:00 PM (Monday – Friday).
Phone:
📞 +1 (307) 225-2878
For more urgent inquiries or assistance, feel free to call us during our business hours. Please note that phone support may have longer wait times during busy periods.

Business Hours

Monday to Friday: 9:00 AM – 5:00 PM EST
Saturday and Sunday: Closed
- Please note that we do not operate on public holidays. If your inquiry is submitted outside of business hours, we will respond as soon as possible on the next available business day.

Physical Address

If you prefer to contact us by mail or visit our office, please use the address below:

RETAJ AL BAIT LLC (doing business as luxeneon.shop)
📍 30 North Gould Street Sheridan Wyoming 82801,United States

Return and Refund Support

If you’re contacting us about a return or refund, please provide your order number and reason for the return in your email or phone call. This will help us process your request more efficiently.

Social Media

Stay connected with Luxeneon through our social media channels for updates, promotions, and customer support:

FACEBOOK | LUXENEON
INSTAGRAM | LUXENEON
Support Hours & Response Times
We strive to respond to all inquiries within 24-48 hours during business hours.
For order-related questions or urgent requests, calling may help expedite the response time.