Contact Us

We’re Here to Help!

At Luxeneon, customer satisfaction is our top priority. Whether you have questions, concerns, or feedback, we’re committed to providing exceptional support.

How to Reach Us

📧 Email Support:
For all inquiries, email us at support@luxeneon.shop. Our team typically responds within 24–48 hours (Monday to Friday).

Customer Support Hours

Our support team is available during the following hours:

  • Monday to Friday: 9:00 AM – 5:00 PM (GMT-05:00), Eastern Standard Time (New York).
  • Weekends & Holidays: Responses may take slightly longer, but we’ll get back to you as soon as possible.

Common Inquiries

  • Order Status: For updates on your order, include your order number in your email for faster assistance.
  • Customization Requests: Contact us if you’d like to customize your neon design further.
  • Shipping & Returns: For questions regarding shipping timelines or return/refund policies, refer to our dedicated policies or email us directly.

Stay Connected

Follow us on social media for updates, promotions, and inspiration:

We love hearing from you! Share your neon creations or tag us in your posts for a chance to be featured.

Business Details

Thank you for choosing Luxeneon! We’re here to light up your world with custom neon signs that reflect your style and personality. 🌟